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Terms of Service

Last updated: September 2026

Welcome to R3XForge. These Terms of Service govern your use of our website and the purchase of products available through r3xforge.com.

By accessing our website or placing an order, you agree to these Terms of Service.

1. About R3XForge

R3XForge operates the online store available at r3xforge.com.

Seller information:

Business / Seller name: [TO BE COMPLETED]
Business address: [TO BE COMPLETED]
Email: [TO BE COMPLETED]
Organisation number: [TO BE COMPLETED, when applicable]
VAT number: [TO BE COMPLETED, when applicable]

2. Online Store

We offer Nordic and Norse-inspired apparel, artwork and other design-driven products.

Product availability may change without notice.

We reserve the right to discontinue products, modify designs or update product information where necessary.

3. Product Information

We aim to display product descriptions, images, colours, measurements and other information as accurately as possible.

However, colours may appear differently depending on your screen settings, and minor variations may occur between individual products.

Measurements provided in size guides are approximate and manufacturing tolerances may apply.

4. Orders

By placing an order, you confirm that:

the information you provide is accurate and complete;
you are legally capable of entering into a purchase agreement;
you agree to pay the total amount shown at checkout.

An order is not considered accepted until it has been successfully processed and confirmed.

We reserve the right to cancel or reject an order in cases including suspected fraud, incorrect pricing, unavailable products or other legitimate operational reasons.

If payment has already been collected for an order we cannot fulfil, the relevant amount will be refunded.

5. Prices and Payment

Prices are displayed in the currency shown on the website.

Applicable taxes and shipping charges will be displayed during checkout where required.

Available payment methods are shown at checkout and may vary depending on your location.

You are responsible for providing valid payment information.

6. Production

Many R3XForge products are produced on demand.

Production times may vary by product and manufacturing location.

Production time is separate from shipping time.

7. Shipping and Delivery

Shipping options, estimated delivery times and applicable charges are displayed during checkout where available.

Delivery times are estimates and may be affected by carriers, customs, weather, seasonal demand or other circumstances outside our reasonable control.

For further information, please see our Shipping Policy.

8. Right of Withdrawal and Returns

Consumers may have statutory rights to withdraw from online purchases depending on their country of residence.

For customers covered by European consumer law, the withdrawal period is generally 14 days from receipt of the goods, subject to applicable exceptions.

Products made according to a customer's individual specifications or clearly personalised may be exempt from the statutory right of withdrawal.

Full conditions are described in our Return Policy.

9. Damaged, Defective or Incorrect Products

If you receive an item that is damaged, defective, misprinted or different from what you ordered, please contact us promptly.

We may request photographs and other information necessary to assess the issue.

Your statutory consumer rights regarding defective or non-conforming goods are not limited by these Terms.

10. Personalized Products

Products containing custom names, custom text, personalized runes or other customer-requested modifications are created according to the information submitted by the customer.

You are responsible for checking personalised information before completing your order.

Once production has started, personalised products generally cannot be modified or cancelled.

Applicable statutory rights remain unaffected.

11. Intellectual Property

Unless otherwise stated, the artwork, graphics, designs, logos, photographs, text and other original content appearing on R3XForge are owned by or licensed to R3XForge.

Purchasing a physical product does not transfer intellectual property rights in the underlying design.

R3XForge content may not be reproduced, copied, distributed, resold or commercially exploited without permission.

12. Digital Products

Where digital products are offered, the product listing will specify the file format and permitted use.

Unless explicitly stated otherwise, purchasing a digital product grants you a licence to use the files under the conditions stated in the relevant product listing. Ownership of the underlying intellectual property is not transferred.

Additional licensing conditions may apply to specific products.

13. Website Use

You may not use the website:

for unlawful purposes;
to interfere with the operation or security of the website;
to distribute malicious software;
to attempt unauthorised access to systems or accounts;
to infringe intellectual property rights;
to submit fraudulent orders or information.

14. Third-Party Services

Our store may use third-party services including payment processors, fulfilment providers, delivery companies and Shopify.

These providers may process information necessary to provide their respective services.

Your use of certain third-party services may also be governed by their own terms and privacy policies.

15. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

To the extent permitted by law, R3XForge is not responsible for indirect losses arising from circumstances outside our reasonable control.

Your mandatory consumer rights remain unaffected.

16. Privacy

Personal information is processed in accordance with our Privacy Policy.

Please review the Privacy Policy for information regarding the collection, use and protection of your personal data.

17. Changes to These Terms

We may update these Terms of Service where necessary to reflect changes to our business, website, products or applicable requirements.

The version applicable to an order is the version in effect when the order was placed.

18. Governing Law

These Terms are governed by the applicable laws of the country in which the seller is established, without depriving consumers of mandatory protections available under the law applicable to them.